{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-07T20:07:09.188Z"},"data":{"id":"incident_statuspage_vercel_9ks3dc1z7th0","slug":"vercel-degraded-support-case-submission-2026-03-31","title":"Degraded Support Case Submission","summary":"Degraded Support Case Submission","status":"resolved","severity":"major","startedAt":"2026-03-31T13:16:20+00:00","updatedAt":"2026-03-31T13:29:07+00:00","resolvedAt":"2026-03-31T13:29:06.982+00:00","provider":{"slug":"vercel","name":"Vercel"},"affectedServices":[],"links":{"html":"/incidents/vercel-degraded-support-case-submission-2026-03-31","api":"/api/v1/incidents/vercel-degraded-support-case-submission-2026-03-31","providerHtml":"/providers/vercel"},"impactSummary":"Vercel reported a major event for the affected tracked services.","source":{"id":"source_vercel_status","kind":"official_api","name":"Vercel Status","checkedAt":"2026-07-07T20:05:02.464+00:00","officialUrl":"https://www.vercel-status.com","statusPageUrl":"https://www.vercel-status.com"},"updates":[{"id":"update_statuspage_vercel_9ks3dc1z7th0_z942tktw9m4z","status":"investigating","body":"We are currently investigating reports of elevated errors when submitting support cases. Some customers may experience timeouts when creating support tickets. We will share updates as they become available.","createdAt":"2026-03-31T13:10:16.337+00:00"},{"id":"update_statuspage_vercel_9ks3dc1z7th0_j0ln4tk1r9mh","status":"monitoring","body":"A fix has been implemented and we are monitoring the results. We will share updates as they become available.","createdAt":"2026-03-31T13:16:20.965+00:00"},{"id":"update_statuspage_vercel_9ks3dc1z7th0_tm0xclnz4msf","status":"monitoring","body":"Support case submission has been confirmed to be functioning normally. We will share updates as they become available.","createdAt":"2026-03-31T13:16:34.499+00:00"},{"id":"update_statuspage_vercel_9ks3dc1z7th0_vcmw8sgyyv5c","status":"resolved","body":"This incident has been resolved.","createdAt":"2026-03-31T13:29:06.982+00:00"}],"access":{"plan":"public","keyed":false}}}