Skip to content

Incident detail

Region ap-northeast-1 outage on Upstash Global

Resolved incidentCritical

Timeline window

to

Outage alerts

Get alerted the next time Upstash breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Upstash posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating this issue.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    This incident has been resolved.

  4. Resolved

    On March 6, between approximately 13:44–14:07 UTC, some databases experienced elevated latency and connection errors in the Tokyo (ap-northeast-1) region.

    The issue was caused by a sudden spike in traffic that significantly increased network utilization and connection load on a subset of nodes.

    Our team mitigated the incident by scaling up capacity in the region and redistributing load across additional nodes. Service recovered once the additional capacity was brought online.

    Resolution

    We have increased the number of machines in the Tokyo region to provide additional headroom and reduce the likelihood of similar incidents during traffic spikes.

    Next Steps

    We are continuing to review capacity safeguards and connection-handling limits to improve resilience against sudden traffic surges.

Keep exploring

More from Upstash

Neighboring incidents on Upstash's timeline and the rest of their record on OutageDeck.