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Incident detail

New Database Creation Failing Due to Upstream Provider Issue

New Database Creation Failing Due to Upstream Provider Issue

Resolved incidentMinor0 affected services

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  1. Investigating

    New database provisioning is currently failing due to an ongoing upstream provider issue affecting DNS. Existing databases and connections are unaffected — only the creation flow is impacted. We're monitoring the situation and will update once the upstream issue is resolved.

  2. Monitoring

    Upstream issue resolved — new database creation is working again. We're monitoring to confirm full recovery.

  3. Resolved

    This incident has been resolved.