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User Authentication Identity Gateway API Failure Increase for Three in United Kingdom

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Twilio customers may be experiencing User Authentication Identity Gateway API failure increase to Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing User Authentication Identity Gateway API failure increase for Three in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Monitoring

    We have observed a recovery in User Authentication Identity Gateway API failure increase for Three in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. Resolved

    The incident has been resolved and User Authentication Identity Gateway API failure increase for Three in the United Kingdom is operating normally.

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