Provider
TwilioIncident detail
SMS Delivery Receipt Delays from Twilio to Altan Mexico
Resolved incidentMinor
Timeline window
to
Outage alerts
Get alerted the next time Twilio breaks
Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Twilio customers may be experiencing SMS delivery receipt delays from Twilio Phone Numbers to Altan network subscribers in Mexico. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Altan network subscribers in Mexico. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
Monitoring
We have observed a recovery in SMS delivery receipts from Twilio to Altan network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are continuing to monitor for any further issues.
Resolved
The incident has been resolved and SMS delivery receipts from Twilio to Altan network subscribers in Mexico are operating normally.
Keep exploring
More from Twilio
Neighboring incidents on Twilio's timeline and the rest of their record on OutageDeck.