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TwilioIncident detail
Twilio Transcript for Voice and Video degraded
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Timeline
Incident updates
Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our monitoring systems have detected a potential issue with transcription. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Resolved
Twilio Transcript was degraded for 38 minutes between 8:55 to 9:33 am PDT 7/28/2026. During this period of time customers may have experienced degraded speech recognition and realtime transcriptions for Voice and Video.. The issue has now been resolved.
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