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Incident detail

SMS Delivery Failures from Twilio to Telstra Australia

Resolved incidentMinor

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Timeline

Incident updates

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  1. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Resolved

    OutageDeck marked this incident resolved after it no longer appeared in the upstream active incident summary at 2026-07-18T02:10:02.290Z.