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SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  6. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

    Affected Networks :

    Megacom-Kyrgyzstan

    TDCA-Afghanistan

    Telecom Cook Islands-Cook Islands

    Blue Sky Communications-American Samoa

    Annatel-Israel

  7. Identified

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Affected Networks :

    Megacom-Kyrgyzstan

    TDCA-Afghanistan

    Telecom Cook Islands-Cook Islands

    Blue Sky Communications-American Samoa

    Annatel-Israel

  8. Monitoring

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

    Affected Networks :

    Megacom-Kyrgyzstan

    TDCA-Afghanistan

    Telecom Cook Islands-Cook Islands

    Blue Sky Communications-American Samoa

    Annatel-Israel

  9. Monitoring

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East & Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  10. Monitoring

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East and Africa and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

  11. Resolved

    The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across the Middle East and Africa is operating normally.

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