{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-08-19T21:21:29.072Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_00lh8f3zsvlx",
    "slug": "twilio-sms-delivery-failures-from-twilio-to-multiple-networks-in-multiple-2026-08-14-8f3zsvlx",
    "title": "SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa",
    "summary": "SMS Delivery Failures from Twilio to Multiple Networks in Multiple Countries across the Middle East and Africa",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-08-15T03:47:11.616+00:00",
    "updatedAt": "2026-08-16T06:10:41.657+00:00",
    "resolvedAt": "2026-08-16T06:10:41.638+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/twilio-sms-delivery-failures-from-twilio-to-multiple-networks-in-multiple-2026-08-14-8f3zsvlx",
      "api": "/api/v1/incidents/twilio-sms-delivery-failures-from-twilio-to-multiple-networks-in-multiple-2026-08-14-8f3zsvlx",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-08-19T21:15:01.408+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_rsr7x2wttfrl",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-15T03:47:11.763+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_h4l59ky4m7zp",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-15T04:49:00.685+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_91q6b8bj7yy9",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-15T06:50:11.432+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_ty18h1nj2zqx",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-08-15T07:38:47.433+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_90cqs4qhfkgd",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-15T08:47:13.08+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_3cvpw13pgbbd",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.\nAffected Networks : \nMegacom-Kyrgyzstan\nTDCA-Afghanistan\nTelecom Cook Islands-Cook Islands\nBlue Sky Communications-American Samoa\nAnnatel-Israel",
        "createdAt": "2026-08-15T10:53:53.659+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_rjb9hsrg13wf",
        "status": "identified",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.\nAffected Networks : \nMegacom-Kyrgyzstan\nTDCA-Afghanistan\nTelecom Cook Islands-Cook Islands\nBlue Sky Communications-American Samoa\nAnnatel-Israel",
        "createdAt": "2026-08-15T14:56:36.299+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_d42l6ppxwvk9",
        "status": "monitoring",
        "body": "Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.\nAffected Networks : \nMegacom-Kyrgyzstan\nTDCA-Afghanistan\nTelecom Cook Islands-Cook Islands\nBlue Sky Communications-American Samoa\nAnnatel-Israel",
        "createdAt": "2026-08-15T21:39:23.94+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_kxtd80gyvwf4",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East & Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-15T23:45:13.5+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_tbrty7yrrj6b",
        "status": "monitoring",
        "body": "We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in multiple countries in the Middle East and Africa and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.",
        "createdAt": "2026-08-16T03:50:47.192+00:00"
      },
      {
        "id": "update_statuspage_twilio_00lh8f3zsvlx_r8wkpj0xfxp7",
        "status": "resolved",
        "body": "The incident has been resolved and SMS delivery from Twilio to affected networks in multiple countries across the Middle East and Africa is operating normally.",
        "createdAt": "2026-08-16T06:10:41.638+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}