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SMS Delivery Failures from Twilio to Multiple Networks in Caribbean Islands

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in Caribbean Islands. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Investigating

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in multiple countries in the Caribbean. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. Monitoring

    We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in Caribbean Islands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. Resolved

    The incident has been resolved and SMS delivery from Twilio to affected networks in Caribbean Islands is operating normally.

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