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TwilioIncident detail
API Errors Affecting Multiple Services
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
Resolved
Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components:
Phone Numbers
Account Management
Authy > Verify
Programmable Messaging > SMS
Programmable Messaging > Messaging Services
Programmable Messaging > MMS
Programmable Messaging > Conversations
Programmable Video > Group Rooms
Serverless > Studio
Serverless > Sync
Flex > TaskRouter. The issue was resolved on 09/21/26 14:28 UTC
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