{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-21T19:35:03.350Z"
  },
  "data": {
    "id": "incident_statuspage_twilio_yhlks5wxh1xv",
    "slug": "twilio-on-call-engineers-are-investigating-2026-09-21",
    "title": "API Errors Affecting Multiple Services",
    "summary": "API Errors Affecting Multiple Services",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-09-21T14:45:48.634+00:00",
    "updatedAt": "2026-09-21T15:33:33.518+00:00",
    "resolvedAt": "2026-09-21T15:09:15+00:00",
    "provider": {
      "slug": "twilio",
      "name": "Twilio"
    },
    "affectedServices": [
      {
        "slug": "twilio-verify",
        "name": "Account Security & Verify"
      },
      {
        "slug": "twilio-messaging",
        "name": "Programmable Messaging"
      }
    ],
    "links": {
      "html": "/incidents/twilio-on-call-engineers-are-investigating-2026-09-21",
      "api": "/api/v1/incidents/twilio-on-call-engineers-are-investigating-2026-09-21",
      "providerHtml": "/providers/twilio",
      "alerts": "https://outagedeck.com/account?stack=twilio&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Twilio reported this event with no impact level.",
    "source": {
      "id": "source_twilio_status",
      "kind": "official_api",
      "name": "Twilio Status",
      "checkedAt": "2026-09-21T19:30:08.637+00:00",
      "stale": false,
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_twilio_yhlks5wxh1xv_781v4jmkdl0b",
        "status": "investigating",
        "body": "Our monitoring systems have detected a potential issue with Programmable Message API Errors. Our engineers have been alerted and are investigating. We will provide an update when we have more details.",
        "createdAt": "2026-09-21T14:45:48.682+00:00"
      },
      {
        "id": "update_statuspage_twilio_yhlks5wxh1xv_1s5cg5clm9sx",
        "status": "resolved",
        "body": "Starting on 09/21/26 14:27 UTC Twilio customers experienced API errors affecting multiple services. Affected Components: \nPhone Numbers\nAccount Management\nAuthy > Verify\nProgrammable Messaging > SMS\nProgrammable Messaging > Messaging Services\nProgrammable Messaging > MMS\nProgrammable Messaging > Conversations\nProgrammable Video > Group Rooms\nServerless > Studio\nServerless > Sync\nFlex > TaskRouter.  The issue was resolved on 09/21/26 14:28 UTC",
        "createdAt": "2026-09-21T15:09:15.854+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}