Skip to content

Incident detail

Whatsapp and RCS Pages on One Console Are Not Loading

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Twilio breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update Twilio posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Our monitoring systems have detected a potential issue with Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. Investigating

    We have detected an issue with WhatsApp and RCS pages on One Console, users may be unable to load them. Our team is actively working to resolve this issue and will provide with an update in 1 hour or as soon as we have news.

  3. Identified

    Our team is actively working to resolve an issue with WhatsApp and RCS pages on One Console, users may be unable to load them. We'll provide an update in 1 hour or as soon as we have more information.

  4. Monitoring

    We see recovery when accessing WhatsApp and RCS pages on One Console. We will monitor for 30 minutes to ensure a full resolution.

  5. Resolved

    The issue with WhatsApp and RCS pages on One Console has been resolved, all systems operational.

Keep exploring

More from Twilio

Neighboring incidents on Twilio's timeline and the rest of their record on OutageDeck.