{"meta":{"version":"v1","pricing":{"public":{"label":"Public","description":"Read-only API access for lightweight status checks and public integrations."},"premium":{"label":"Premium (early access)","description":"API keys with higher hourly quotas are available now; webhooks, alerting, and exports are on the roadmap."}},"generatedAt":"2026-07-08T19:30:54.795Z"},"data":{"id":"incident_statuspage_twilio_wdl430sbb266","slug":"twilio-on-call-engineers-are-investigating-2026-07-08","title":"Whatsapp and RCS Pages on One Console Are Not Loading","summary":"Whatsapp and RCS Pages on One Console Are Not Loading","status":"resolved","severity":"minor","startedAt":"2026-07-08T15:23:30.286+00:00","updatedAt":"2026-07-08T17:17:22.474+00:00","resolvedAt":"2026-07-08T17:17:22.455+00:00","provider":{"slug":"twilio","name":"Twilio"},"affectedServices":[],"links":{"html":"/incidents/twilio-on-call-engineers-are-investigating-2026-07-08","api":"/api/v1/incidents/twilio-on-call-engineers-are-investigating-2026-07-08","providerHtml":"/providers/twilio"},"impactSummary":"Twilio reported a minor event for the affected tracked services.","source":{"id":"source_twilio_status","kind":"official_api","name":"Twilio Status","checkedAt":"2026-07-08T19:30:26.545+00:00","officialUrl":"https://status.twilio.com","statusPageUrl":"https://status.twilio.com"},"updates":[{"id":"update_statuspage_twilio_wdl430sbb266_jt6n1ccbflpm","status":"investigating","body":"Our monitoring systems have detected a potential issue with Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.","createdAt":"2026-07-08T15:23:30.34+00:00"},{"id":"update_statuspage_twilio_wdl430sbb266_nsj9hz0b3h5f","status":"investigating","body":"We have detected an issue with WhatsApp and RCS pages on One Console, users may be unable to load them. Our team is actively working to resolve this issue and will provide with an update in 1 hour or as soon as we have news.","createdAt":"2026-07-08T15:26:29.183+00:00"},{"id":"update_statuspage_twilio_wdl430sbb266_vyfnc4kfvzlq","status":"identified","body":"Our team is actively working to resolve an issue with WhatsApp and RCS pages on One Console, users may be unable to load them. We'll provide an update in 1 hour or as soon as we have more information.","createdAt":"2026-07-08T16:34:52.734+00:00"},{"id":"update_statuspage_twilio_wdl430sbb266_ljy39p74mgpl","status":"monitoring","body":"We see recovery when accessing WhatsApp and RCS pages on One Console. We will monitor for 30 minutes to ensure a full resolution.","createdAt":"2026-07-08T16:44:02.917+00:00"},{"id":"update_statuspage_twilio_wdl430sbb266_z9k2qbpgg0tx","status":"resolved","body":"The issue with WhatsApp and RCS pages on One Console has been resolved, all systems operational.","createdAt":"2026-07-08T17:17:22.455+00:00"}],"access":{"plan":"public","keyed":false}}}