Skip to content
OutageDeck

Incident detail

Issue with Flex Agent Copilot Auto Wrap-up Notes

Resolved incidentMinor

Timeline window

to

Get alerted the next time Twilio breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Twilio alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Our monitoring systems have detected a potential issue with Flex Agent Copilot Auto Wrap-up Notes. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

  2. Investigating

    We are currently experiencing an issue with Flex Agent Copilot Auto Wrap-up Notes. Our engineers have been alerted and are investigating. We will provide an update when we have more details.We expect to provide another update in 2 hours or as soon as more information becomes available.

  3. Monitoring

    We have started seeing recovery for the issue with Flex Agent Copilot Auto Wrap-up Notes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  4. Monitoring

    We have started seeing recovery for the issue with Flex Agent Copilot Auto Wrap-up Notes. We will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

  5. Resolved

    The issue affecting Flex Agent Copilot Auto Wrap-up Notes has been resolved, and the service is functioning normally at this time.

Keep exploring

More from Twilio

Neighboring incidents on Twilio's timeline and the rest of their record on OutageDeck.

← Older incident

SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telstra Australia

Newer incident →

SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

All Twilio incidentsTwilio live status