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Incident detail

Some customers may experience a loss in metrics (v0 and v1) starting 19:00 UTC

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Timeline

Incident updates

Every update Temporal Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating, additional details to come shortly. Impact is limited to metrics only.

  2. Investigating

    Global metrics service has been impacted by this incident. We're working on mitigation.

  3. Identified

    We're in the process of mitigating impact and metrics are slowly being restored across some namespaces.

  4. Identified

    Mitigation is still in progress and metrics are slowly being restored across namespaces.

  5. Monitoring

    Mitigation is complete and global metrics are restored. We are currently monitoring.

  6. Resolved

    A configuration error caused a partial loss of metrics (v0 and v1) for some customers between 2026-07-16 19:00 UTC and 2026-07-17 02:12 UTC. We have updated the config and mitigated impact across impacted regions. All global metrics are now restored and the incident is resolved.

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