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Incident detail

Customers in us-east-2 may experience some visibility related errors

Resolved incidentMajor

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Timeline

Incident updates

Every update Temporal Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Customers with namespaces in us-east-2 may experience errors with visibility queries. We are currently investigating.

  2. Identified

    We are working on a fix, if your namespace are MRN enabled please fail over to your passive regions for faster recovery.

  3. Identified

    All MRN-enabled namespaces have been failed over as of 17:53 UTC. Mitigation continues to progress.

  4. Identified

    Mitigation is still in progress. We are scaling up service to help with mitigation efforts.

  5. Monitoring

    Mitigation is in effect, we are seeing some recovery. Please submit a support ticket if you are seeing service degradation.

  6. Monitoring

    We are seeing full recovery on our end, we are continuing to monitor.

  7. Resolved

    All MRN-enabled namespaces failed over by Temporal have been failed back. This incident has been fully mitigated and is now resolved.

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