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Incident detail

Network connectivity issues in Frankfurt

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    Network connectivity issues caused by underlying vendor

  2. Identified

    Vendor is actively working to restore connectivity.

    Programmable Wireless services are affected in all supported regions.

  3. Monitoring

    A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.

  4. Resolved

    Closing

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