Provider
TelnyxIncident detail
Calls experiencing one-way/dead air audio, call drops and missing call recordings
Active incidentMajor
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Timeline
Incident updates
Every update Telnyx posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Our engineering team is currently investigating reports of issues affecting calls with the following symptoms:
- Dead/One way audio transmission
- Premature Call Drops
- Missing/Delayed Call Recordings
We will continue to update our status page with the latest findings.
Identified
Our engineering team has identified the root cause of this issue and applied a mitigation. Call audio, call stability, and call recordings should now be operating normally.
Monitoring
We continue to monitor following the earlier mitigation. Services remain stable and no new reports of impact have been received. A final update will follow once resolution is confirmed.
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