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Incident detail

Project create and unpause errors in eu-west-1

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Supabase posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating errors in creating and unpausing projects in the eu-west-1 region.

  2. Identified

    We have identified the issue is related to keys and are preparing a mitigation.

  3. Identified

    Multiple mitigations have been deployed and project create performance is improving.

  4. Identified

    During this incident, postgres upgrade functionality has also been affected. The key updates are being deployed and other mitigations continue to take effect.

  5. Monitoring

    Key updates and other mitigations have been fully deployed and project creation and unpause functionality is returning to normal. We will continue to monitor this region for stability for the next 30 minutes.

  6. Resolved

    Project create and unpause operations have returned to normal and remained stable for the past 30 minutes.

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