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Incident detail

Degraded performance of the Shared Pooler cluster in ap-southeast-1

Resolved incidentMinor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are aware of a period of degraded performance of the Shared Pooler cluster in ap-southeast-1. Affected projects experienced increased ECHECKOUTTIMEOUT errors when running queries.

    The window of the incident was between 14:48 to 15:25 UTC. The issue appears to be resolved. We are investigating the cause of this incident and will continue monitoring the cluster.

  2. Resolved

    One of the processes in the ap-southeast-1 Supavisor cluster became overloaded, causing difficulties in starting new pools.

    We restarted a node to stabilize the cluster and scaled the cluster up. The issue appears resolved.

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