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Incident detail

Elevated query failure rate for some customers

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're investigating an issue causing intermittent query failures on fault-tolerant execution (FTE) queries. Affected queries fail with a GENERIC_INTERNAL_ERROR related to the Buffer Exchange Manager being unable to locate an expected data chunk mid-query. Retrying a failed query frequently succeeds.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    OutageDeck marked this incident resolved after it stopped appearing in what OutageDeck reads for this provider, at 2026-09-15T13:00:07.119Z.

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