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Incident detail

Acuity Scheduling Service Disruption

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing a service disruption where existing users are unable to create new Acuity trials.

    Our Engineering team has identified the root cause and is working to implement a solution. All users and services may be affected.

    We will provide an update as soon as possible.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Resolved

    This incident has been resolved.

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