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Incident detail

Jira Integration Degraded

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're currently investigating an issue affecting the <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/jira-integration">Jira integration</a>. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform.

    The <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/snyk-security-in-jira-cloud-integration">Snyk Security In Jira Cloud integration</a> is unaffected.

    The Snyk Incident Response has been invoked.

  2. Identified

    Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.

  3. Monitoring

    A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.

  4. Resolved

    We are no longer observing any impact affecting Jira integration workflows.

    The Snyk Incident Response has been stood down.