Provider
SnykIncident detail
Jira Integration Degraded
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Snyk posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We're currently investigating an issue affecting the <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/jira-integration">Jira integration</a>. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform.
The <a href="https://docs.snyk.io/integrations/jira-and-slack-integrations/snyk-security-in-jira-cloud-integration">Snyk Security In Jira Cloud integration</a> is unaffected.
The Snyk Incident Response has been invoked.
Identified
Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.
Monitoring
A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.
Resolved
We are no longer observing any impact affecting Jira integration workflows.
The Snyk Incident Response has been stood down.
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