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Incident detail

INC20000347

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Monitoring

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

    Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete.

    Impact start time: 02:25 UTC November 12, 2026

    Impact end time: 03:37 UTC November 12, 2026

    Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region.

  2. Resolved

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight.

    Customer experience: Customers hosted in the specified region may have experienced delays when resuming virtual warehouses, and queries may have taken longer than usual to complete.

    Impact start time: 02:25 UTC November 12, 2026

    Impact end time: 03:37 UTC November 12, 2026

    Preliminary root cause: A subset of infrastructure responsible for coordinating warehouse operations exhausted its resources, causing delays when resuming virtual warehouses in the affected region.

    A root cause analysis (RCA) will be conducted and a summary will be made available within 5 business days.

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