Provider
SnowflakeIncident detail
INC20000336
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Started
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified region may experience delays when resuming or scaling up virtual warehouses. Existing warehouses that are already running may be unaffected.
Workaround: There are currently no available workarounds for this issue.
Preliminary root cause: A third-party cloud platform provider is experiencing an issue that is affecting resource provisioning, which is delaying virtual warehouse resumes.
Identified
Current status: We've determined that an issue with a third-party cloud platform provider is affecting our ability to provision compute resources in the specified regions. We're retaining existing virtual warehouse resources in the specified regions to reduce the impact, and we're working with the provider to restore service. We'll provide another update within 2 hours.
Customer experience: Customers hosted in the specified regions may experience delays or intermittent failures when resuming or scaling up virtual warehouses. Existing warehouses that are already running may be unaffected. Additionally, serverless tasks may take longer than expected to begin. Customers may also be unable to start new Snowpark Container Services services, including notebooks, and compute pools may remain in a resizing state when scaling up.
ETA: An ETA is not yet available. We'll provide one as soon as possible.
Workaround: There are currently no available workarounds for this issue.
Preliminary root cause: A third-party cloud platform provider is experiencing an issue that is affecting resource provisioning.
Monitoring
Current status: Our third-party cloud platform provider has resolved the underlying issue, and we're monitoring the environment until we're confident all services are functioning properly. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or scaling up virtual warehouses. Serverless tasks may have taken longer than expected to begin. Customers may also have been unable to start new Snowpark Container Services services, including notebooks, and compute pools may have remained stuck when starting or scaling up. Existing warehouses and services that were already running may have been unaffected.
Impact start time: 22:50 UTC November 06, 2026
Impact end time: 00:31 UTC November 07, 2026
Preliminary root cause: A third-party cloud platform provider experienced an issue that affected resource provisioning.
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