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Incident detail

Upstream provider issue causing email delivery delays

Upstream provider issue causing email delivery delays

Resolved incidentMaintenance0 affected services

Timeline window

Jan 22, 2026, 10:00 PM UTC to Jan 28, 2026, 6:30 PM UTC

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    An upstream provider is experiencing issues that are causing delays in some email delivery. We’ll be back with an update once things are resolved on their end.

    Jan 22, 2026, 10:00 PM UTC

  2. Resolved

    Email delivery has returned to normal and all services are operating as expected. Thank you for your patience while we worked through this issue. We apologize for how this issue may have affected you and your business.

    Jan 23, 2026, 8:09 AM UTC