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Incident detail

Slack Threads Not Loading

Slack Threads Not Loading

Resolved incidentMajor1 affected service

Timeline window

Apr 23, 2026, 7:27 AM UTC to Apr 23, 2026, 9:50 AM UTC

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Timeline

Incident updates

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  1. Investigating

    Some users are having trouble loading Threads in Slack, this is affecting Windows and Chrome users. Users may receive an error asking them to ‘Try Again’. We apologize for the inconvenience and will report back as more information becomes available.

    Apr 23, 2026, 7:27 AM UTC

  2. Monitoring

    We’re still investigating these issues with Threads not loading. No additional information to share just yet, but we’ll keep you posted as soon as we have an update.

    Apr 23, 2026, 8:05 AM UTC

  3. Resolved

    Further investigation confirms that the issue impacting Thread loading has been self- resolved, and our team will continue to investigate to ensure that this doesn’t reoccur. We apologize for the trouble today and thank you for your patience.

    Apr 23, 2026, 9:50 AM UTC