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Incident detail

Receiving reminders in Slack issue

Resolved incidentMajor1 affected service

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  1. Investigating

    Some users are reporting issues with receiving reminders in Slack. We're aware of the issue and are actively investigating. We'll provide an update as soon as more information becomes available. We apologize for any inconvenience this issue is causing you.

  2. Monitoring

    We believe we’ve identified the cause of the issue impacting reminders in Slack. We’ve developed a potential fix for the issue and have deployed a change. We are actively monitoring to confirm that reminders are being delivered as expected. We'll provide an update as more information becomes available.

  3. Resolved

    After a period of monitoring, we can see that reminders are now working as expected following the fix deployment. This issue has been resolved as of 03:00 UTC, July 24. We apologize for any inconvenience this issue has caused you.