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Partial Degradation Impacting Usergroups

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently investigating a partial degradation impacting usergroups. We’ll provide an update as soon as we have more information to share and are sorry for any inconvenience this issue is causing.

  2. Monitoring

    We continue to investigate the issue and have identified a recent deployment as a likely trigger. Users may experience issues with user groups, including failed @mentions or groups appearing unavailable. We are actively working on restoring functionality and will provide another update as soon as possible.

  3. Resolved

    Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.

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