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Incident detail

Partial Degradation Impacting Usergroups

Partial Degradation Impacting Usergroups

Resolved incidentMajor0 affected services

Timeline window

Jun 1, 2026, 2:08 AM UTC to Jun 1, 2026, 3:05 AM UTC

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating a partial degradation impacting usergroups. We’ll provide an update as soon as we have more information to share and are sorry for any inconvenience this issue is causing.

    Jun 1, 2026, 2:08 AM UTC

  2. Monitoring

    We continue to investigate the issue and have identified a recent deployment as a likely trigger. Users may experience issues with user groups, including failed @mentions or groups appearing unavailable. We are actively working on restoring functionality and will provide another update as soon as possible.

    Jun 1, 2026, 2:38 AM UTC

  3. Resolved

    Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.

    Jun 1, 2026, 3:05 AM UTC