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Incident detail

Huddle AI summaries not being generated

Huddle AI summaries not being generated

Resolved incidentMajor1 affected service

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May 18, 2026, 2:53 PM UTC to May 18, 2026, 2:53 PM UTC

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  1. Resolved

    Some Slack users experienced issues where Huddle AI summaries ‌weren't being generated. Users also appeared to be showing as in a huddle after it had ended. We've fixed both issues. Missing summaries were restored, and the system responsible for showing huddle statuses has been refreshed. If you still notice any users appearing stuck in a huddle, please contact Slack Support. We apologize for the inconvenience and any impact this may have had.

    May 18, 2026, 2:53 PM UTC