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Custom status not expiring

Resolved incidentMajor1 affected service

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Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We're aware of an issue affecting Slack. Some users who have set a custom status to expire at a specific time are finding that their status is not automatically clearing as expected. We're actively investigating and we'll provide an update as soon as we have more information available.

  2. Resolved

    Resolved This issue is now resolved for all users. Current status and recent actions taken: Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users. Scope : Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces. Previous impact to end users: Some users may have experienced custom statuses that did not automatically clear at their scheduled expiration time. Required resolution steps: No steps required. We apologize for any disruptions to your day.

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