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Child windows displaying content at half height

Resolved incidentMajor

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Timeline

Incident updates

Every update Slack posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're aware of an issue affecting the Slack desktop app. Users may find that content in child windows, such as channels or documents opened in a separate window, displays at reduced height. We’ve identified the technical trigger and are deploying a fix. We'll provide an update in 30 minutes or sooner if additional information becomes available.

  2. Monitoring

    We’ve deployed a fix and are now performing validations. We'll provide an update in 30 minutes or sooner if additional information becomes available.

  3. Resolved

    We've validated that the fix resolved the issue and child windows are now displaying content as expected. You may need to reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) in order for this fix to be reflected on your end. We're sorry for the disruption this caused to your day.

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