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Incident detail

App History and Chat Tab Not Loading

App History and Chat Tab Not Loading

Resolved incidentMajor1 affected service

Timeline window

Feb 5, 2026, 12:51 PM UTC to Feb 5, 2026, 4:59 PM UTC

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating an issue where the App History and Chat tabs are not loading for users. Users may see a blank screen when attempting to access these tabs. This issue affects desktop and web versions of Slack. We have confirmed that the issue does not appear on mobile, so customers are encouraged to use mobile as a workaround. We apologize for the inconvenience and will report back as more information becomes available.

    Feb 5, 2026, 12:51 PM UTC

  2. Monitoring

    We've identified a link between a recent change and the current issue. We are preparing a fix for the issue for affected users. We appreciate your continued patience as we work to resolve this.

    Feb 5, 2026, 1:51 PM UTC

  3. Resolved

    We've deployed a fix, which has successfully fixed the issue, and the incident is now resolved. If users are experiencing any trouble, they may consider hard-refreshing their app via Cmd/Ctrl + Shift + R. We apologize for any inconvenience caused and thank you for your patience.

    Feb 5, 2026, 4:59 PM UTC