Provider
SinchIncident detail
US1 & US7 - Site Degradation
Resolved incidentMinor
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Timeline
Incident updates
Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Dear Client,
We are currently experiencing a performance degradation on our US1 and US7 sites.
Our engineers are currently investigating and additional information will follow as it becomes available.
Affected Site: US1, US7, REST API US, Legacy APIs US
If you have any questions, please contact support@sinch.com.
Monitoring
Our engineers have identified the cause of the issue and have applied a fix.
We will continue to monitor the performance of the US sites.
Incident Start Time: 2026-08-13 09:30 UTC
If you have any questions, please contact support@sinch.com.
Resolved
This incident has been resolved.
Incident Start Time: 2026-08-13 09:30 UTC
Incident Restoration Time: 2026-08-13 10:12 UTC
Incident End Time: 2026-08-13 10:30 UTC
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