Provider
SinchIncident detail
Service Degredation - Lookup API
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Dear Client,
We want to inform you that we are currently experiencing a service degradation affecting our Lookup APIs in the US Region.
Incident Start Time: 2026-10-26 00:30 UTC
Impact: Clients may experience delayed messages and lookup responses or intermittent API errors.
We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
Resolved
This incident has been resolved.
Incident Start Time: 2026-10-26 00:30 UTC
Incident End Time: 2026-10-26 01:59 UTC
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