Provider
SinchIncident detail
Service Degradation - REST API - US
Resolved incidentMinor
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Timeline
Incident updates
Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently experiencing a service degradation affecting REST API in the US region.
Incident Start Time: 2026-08-16 17:58 UTC
Impact: Clients may experience delayed or failed message deliveries, missing delivery receipts, or intermittent API errors.
We sincerely apologize for the inconvenience and appreciate your patience while we resolve this matter. For further information or assistance, please contact us at support@sinch.com.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Investigating
We are continuing to investigate this issue.
Monitoring
We are no longer observing any further issues affecting this service.
Our teams continue to closely monitor the service while the investigation is ongoing.
Resolved
This incident has been resolved.
Incident Start Time: 2026-08-16 17:58 UTC
Incident End Time: 2026-08-17 02:45 UTC
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