Provider
SinchIncident detail
Service Degradation - Conversation API WhatsApp - BR
Resolved incidentMinor
Timeline window
to
Get alerted the next time Sinch breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Sinch posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are experiencing a service degradation impacting the Conversation API WhatsApp Message Delivery in the BR region.
Impact: Clients may experience no delivery on WhatsApp
Incident Start Time: 2026-09-03 20:00 UTC
We are actively investigating and will provide further updates as more information becomes available.
Monitoring
A fix has been implemented and we are monitoring the results.
Resolved
This incident has been resolved.
Incident Start Time: 2026-09-03 20:00 UTC
Incident End Time: 2026-09-04 04:04 UTC
Keep exploring
More from Sinch
Neighboring incidents on Sinch's timeline and the rest of their record on OutageDeck.