{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-04T22:18:07.125Z"
  },
  "data": {
    "id": "incident_statuspage_sinch_3lwr7t5zzp1r",
    "slug": "sinch-service-degradation-conversation-api-whatsapp-br-2026-09-04",
    "title": "Service Degradation - Conversation API WhatsApp - BR",
    "summary": "Service Degradation - Conversation API WhatsApp - BR",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-09-04T02:07:06.593+00:00",
    "updatedAt": "2026-09-04T05:05:31.596+00:00",
    "resolvedAt": "2026-09-04T05:05:31.577+00:00",
    "provider": {
      "slug": "sinch",
      "name": "Sinch"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sinch-service-degradation-conversation-api-whatsapp-br-2026-09-04",
      "api": "/api/v1/incidents/sinch-service-degradation-conversation-api-whatsapp-br-2026-09-04",
      "providerHtml": "/providers/sinch",
      "alerts": "https://outagedeck.com/account?stack=sinch&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Sinch reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sinch_status",
      "kind": "official_api",
      "name": "Sinch Status",
      "checkedAt": "2026-09-04T22:15:03.035+00:00",
      "officialUrl": "https://status.sinch.com",
      "statusPageUrl": "https://status.sinch.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sinch_3lwr7t5zzp1r_pmgzs018xq8k",
        "status": "investigating",
        "body": "We are experiencing a service degradation impacting the Conversation API WhatsApp Message Delivery in the BR region.\n\nImpact: Clients may experience no delivery on WhatsApp\n\nIncident Start Time: 2026-09-03 20:00 UTC\n\nWe are actively investigating and will provide further updates as more information becomes available.",
        "createdAt": "2026-09-04T02:07:06.697+00:00"
      },
      {
        "id": "update_statuspage_sinch_3lwr7t5zzp1r_0dcfqqyvrhzv",
        "status": "monitoring",
        "body": "A fix has been implemented and we are monitoring the results.",
        "createdAt": "2026-09-04T04:33:17.498+00:00"
      },
      {
        "id": "update_statuspage_sinch_3lwr7t5zzp1r_2sftslx1djx6",
        "status": "resolved",
        "body": "This incident has been resolved.\n\nIncident Start Time: 2026-09-03 20:00 UTC\nIncident End Time: 2026-09-04 04:04 UTC",
        "createdAt": "2026-09-04T05:05:31.577+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}