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Incident detail

Service Degradation - 10DLC Campaign Provisioning

Resolved incidentMinor1 affected service

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are currently experiencing a service degradation affecting 10DLC campaign provisioning.

    Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns.

    Incident Start Time: 2026-10-01 14:29 UTC

    We are actively investigating and will provide further updates as more information becomes available.

    For any inquiries, please contact us at support@sinch.com.

  2. Resolved

    This incident has been resolved.

    Incident Start Time: 2026-10-01 14:29 UTC

    Incident End Time: 2026-10-01 18:12 UTC

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