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Incident detail

Twilio SendGrid Email Delays

Resolved incidentMinor

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Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Resolved

    Our engineers have investigated and resolved the issues with email delays that involved a certain subset of users. From 10:20 AM PST to 10:25 AM PST customers may have experienced delays with email deliverability for a certain subset of users. This would have impacted Email API and Marketing mail sending. There was no data loss due to this incident. The issue has been resolved and all impacted services are operating normally.

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