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SendGridIncident detail
SMS Delivery Delays and Failures From a Subset of Twilio Long Codes to Vivo and Claro Brazil
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Incident updates
Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Vivo and Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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