{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-09-04T10:01:28.045Z"
  },
  "data": {
    "id": "incident_statuspage_sendgrid_kpgkz0t9tnqn",
    "slug": "sendgrid-sms-delivery-delays-and-failures-from-a-subset-of-twilio-long-codes-to-2026-09-03-z0t9tnqn",
    "title": "SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vivo and Claro Brazil",
    "summary": "SMS Delivery Delays and Failures from a Subset of Twilio Long Codes to Vivo and Claro Brazil",
    "status": "investigating",
    "severity": "minor",
    "startedAt": "2026-09-04T06:40:40.743+00:00",
    "updatedAt": "2026-09-04T09:23:19.155+00:00",
    "resolvedAt": null,
    "provider": {
      "slug": "sendgrid",
      "name": "SendGrid"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/sendgrid-sms-delivery-delays-and-failures-from-a-subset-of-twilio-long-codes-to-2026-09-03-z0t9tnqn",
      "api": "/api/v1/incidents/sendgrid-sms-delivery-delays-and-failures-from-a-subset-of-twilio-long-codes-to-2026-09-03-z0t9tnqn",
      "providerHtml": "/providers/sendgrid",
      "alerts": "https://outagedeck.com/account?stack=sendgrid&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "SendGrid reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_sendgrid_status",
      "kind": "official_api",
      "name": "SendGrid Status",
      "checkedAt": "2026-09-04T09:55:01.924+00:00",
      "officialUrl": "https://status.twilio.com",
      "statusPageUrl": "https://status.twilio.com"
    },
    "updates": [
      {
        "id": "update_statuspage_sendgrid_kpgkz0t9tnqn_wt687r8jqzql",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Vivo and Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.",
        "createdAt": "2026-09-04T06:40:40.874+00:00"
      },
      {
        "id": "update_statuspage_sendgrid_kpgkz0t9tnqn_r9cvrn47mtdd",
        "status": "investigating",
        "body": "Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes to Vivo and Claro network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.",
        "createdAt": "2026-09-04T09:23:19.153+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}