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Sender Authentication Degraded

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Starting around 10am on February 4, 2026, our engineers began investigating an issue with Sender Authentication. Users may experience newly created records within the Sender Authentication page not verifying which includes Domain Authentication and Link Branding records that were created after 8:45am PST. This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

  2. Identified

    Our engineers have identified the issue and are working toward a fix. We will provide another update in 1 hour or as soon as more information becomes available.

  3. Monitoring

    Our engineers have implemented a fix and are monitoring system performance. Due to a third-party provider, we were experiencing issues with verifying records within Sender Authentication. We will provide another update in 1 hour or as soon as more information becomes available.

  4. Resolved

    Our engineers have monitored the fix and confirmed the issue with Sender Authentication has been resolved. All services are now operating normally at this time.

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