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Missing or Delayed Alert Notifications for Messaging Traffic Anomalies

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Timeline

Incident updates

Every update SendGrid posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have identified an issue affecting Intelligent Alerts. Alert notifications for messaging metric anomalies may be delayed or missing while our team works on a fix. We will provide another update in in 1 hour or as soon as more information is available.

  2. Monitoring

    Alert notifications for Intelligent Alerts are being restored. We are monitoring to confirm full recovery and will provide another update in 30 minutes or once we have additional information.

  3. Resolved

    The issue affecting Intelligent Alerts has been resolved. Alert notifications have fully resumed. We apologize for any disruption.

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