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Incident detail

2026-April-23 Resolved Service Incident

Resolved incidentMajor

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  1. Resolved

    Between April 23rd 22:44 and April 24th 15:25 UTC, there was a technical issue that affected video recordings for tests running on macOS 15 and iOS within our EU and US-West Data Center. We identified the issue and deployed a fix. All systems are now fully operational.

  2. Resolved

    ### Dates:

    Thursday, April 23rd 2026, 22:43 UTC - Friday, April 24th 2026, 15:29 UTC

    ### What happened:

    Video assets were missing for virtual iOS simulator tests on ARM and macOS ARM desktop tests in the US-West and EU data centers.

    ### Why it happened:

    A product defect was introduced resulting in a screen capture failure.

    ### How we fixed it:

    We performed a rollback to a stable version.

    ### What we are doing to prevent it from happening again:

    We are improving monitoring & alerting to enhance our post deployment validation.