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Incident detail

Workflows Stuck in Pending State

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue with Retool Workflows being stuck in a pending state. There is also an uptick in 429 rate limit responses for start triggers

  2. Identified

    We've identified the issue and are working on a fix.

  3. Monitoring

    The fix has been deployed, and we're monitoring the results. Workflows are still degraded but recovering.

  4. Monitoring

    We are continuing to monitor for any further issues.

  5. Resolved

    This incident has been resolved.

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