Provider
RetoolIncident detail
Elevated Latency on Query Execution (Retool Cloud)
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
Some customers may experience slower than normal query load times. We're actively investigating and will provide updates as we learn more.
Investigating
Some users may see improved query latency, but we are continuing to investigate.
Monitoring
Some changes have been deployed, and we are monitoring the results
Investigating
We are seeing intermittent spikes in query latency, as we saw earlier. A temporary mitigation is in place, and we're continuing to investigate the root cause. We'll share an update as soon as we have more information.
Investigating
The temporary mitigation we applied earlier is still in place, and some users have reported significantly improved query latency. We're still investigating the root cause and will share another update as we learn more.
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