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Incident detail

Unexpected Rate Limiting of AI Features

Resolved incidentMinor2 affected services

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Timeline

Incident updates

Every update Retool posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We're aware that some users are encountering unexpected rate‑limiting when using AI-powered features. We are actively investigating the root cause and working to restore full functionality as quickly as possible.

  2. Monitoring

    We believe the issue has been resolved after coordination with our AI providers. We are actively monitoring the situation and will notify you if any further problems arise.

    Thank you for your patience.

  3. Resolved

    This incident has been resolved.

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