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Incident detail

Retool Mobile apps cannot be opened in the in-browser preview

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update Retool posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.

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