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Incident detail

Retool Mobile apps cannot be opened in the in-browser preview

Retool Mobile apps cannot be opened in the in-browser preview

Resolved incidentMajor1 affected service

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  1. Investigating

    We are investigating reports that Retool Mobile apps fail to load when opened in a web browser (the in-browser "View"/user-mode preview and the editor preview button). Editing mobile apps and running them in the native iOS/Android Retool Mobile apps are unaffected.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Resolved

    This incident has been resolved.